Privacy Policy
1. Information We Collect
We collect information you choose to provide when you request a consultation, contact us, submit feedback, or otherwise communicate with us. Depending on the form, this may include your name, email address, phone number, organization or property name, location information, preferred contact method, comments, and information about your vending needs.
Feedback links or QR codes may include a machine or location identifier so that we can understand which location your feedback concerns. Please do not submit sensitive personal information through our website forms.
2. Information Collected Automatically
Our hosting provider and other technology used to operate the website may automatically process limited technical information such as IP address, browser type, device type, referring page, date and time of access, and basic server logs. We may use privacy-conscious analytics in the future to understand site usage. If we introduce technologies that require additional consent, we will update this policy and the site as appropriate.
3. How We Use Information
- Respond to consultation requests, questions, and feedback.
- Evaluate whether a location may be suitable for a GRAB machine.
- Provide, operate, maintain, and improve our vending services and website.
- Communicate with business contacts and prospective location partners.
- Protect the website, prevent spam or misuse, and maintain security.
- Comply with legal obligations and enforce our agreements.
4. How We Share Information
We do not sell your personal information. We may share information with service providers that help us host the website, process form submissions, deliver email, maintain systems, or support our operations. Those providers may process information only as needed to provide services to us. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transaction such as a merger, financing, or sale of assets.
5. Email and Communications
If you contact us or request information, we may respond using the contact information you provide. We may also follow up regarding a consultation or potential placement. You may ask us to stop non-transactional marketing communications at any time by contacting us.
6. Cookies and Similar Technologies
The current website is designed to function without advertising or behavioral-tracking cookies. Basic hosting, security, or session technologies may still be used when technically necessary. If our use of cookies or analytics changes materially, we will update this policy and implement any consent mechanism required by applicable law.
7. Data Retention and Security
We retain information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records, resolving disputes, and meeting legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.
8. Children’s Privacy
Our website is intended for location operators, business contacts, adults seeking information about GRAB services, and general users. It is not directed to children under 13, and we do not knowingly collect personal information online from children under 13. Students or other minors should not submit names, email addresses, phone numbers, or other personal information through our forms. If we learn that we have received personal information from a child under 13, we will take reasonable steps to delete it.
9. Your Privacy Choices
You may contact us to ask about personal information you have submitted through the website, request that we correct or delete it where appropriate, or ask questions about our privacy practices. Certain information may be retained when required for legitimate business or legal purposes.
10. Third-Party Services and Links
Our website may rely on or link to services operated by third parties. Their privacy practices are governed by their own policies, and GRAB Machine Zone Co. is not responsible for third-party websites or services.
11. Changes to This Policy
We may update this Privacy Policy as our website, services, or legal obligations change. The effective date above will be revised when we make material updates.
12. Contact Us
Questions or privacy requests may be sent to info@grabmachineco.com or by phone at 720.588.4545. GRAB Machine Zone Co. is based in Littleton, Colorado and serves the greater Denver area.